Shipping Policy
Shipping Policy – Vyrelthic™
At Vyrelthic™, we strive to provide a reliable and smooth delivery experience from the moment your order is placed until your basketball products arrive safely at your destination.
Our basketball gear and sports-related products are designed for active lifestyles — combining performance, durability, and functionality to support everyday training, recreation, and athletic activities.
Our Shipping Process
To maintain efficient service and fair pricing, Vyrelthic™ partners with trusted fulfillment providers and logistics networks.
This shipping approach helps us:
• Maintain consistent product quality standards
• Provide competitive pricing for customers
• Reduce unnecessary packaging and storage waste
• Improve overall delivery and logistics efficiency
1. Order Processing & Shipping Fees
Processing Time
Orders usually require 2–5 business days for payment verification, packaging, and product inspection before shipment.
During busy seasons, holidays, or promotional periods, processing times may extend up to 6 business days.
Shipping Fee
A flat shipping fee of $6.99 per order applies for supported shipping destinations regardless of order size.
2. Estimated Delivery Times
• United States: 8–14 business days
• Canada / United Kingdom / Australia: 10–16 business days
• Other International Destinations: 14–21 business days
Delivery estimates may vary depending on customs procedures, local carriers, weather conditions, or shipping demand.
3. Order Tracking
After your order has been shipped, you will receive a confirmation email containing your tracking information and shipment details.
Please note:
• Tracking updates may take 1–3 business days to appear after shipment.
• Temporary tracking delays do not necessarily indicate that a package has been lost.
4. International Shipping & Customs
For international orders:
• Shipments may be sent under DDU (Delivered Duty Unpaid) terms.
• Customers are responsible for any import duties, taxes, or customs-related fees required by their country.
• Vyrelthic™ is not responsible for delays caused by customs processing or international clearance procedures.
Import fees and regulations may vary depending on the destination country.
5. Order Changes or Cancellations
Orders are processed quickly to ensure timely shipping.
If you need to update or cancel an order, please contact us within 12 hours of placing the order at:
[service@vyrelthic.com](mailto:service@vyrelthic.com)
Once an order enters processing or shipment preparation, modifications or cancellations may no longer be possible.
6. Lost or Damaged Packages
Damaged Orders
If your order arrives damaged, please contact us within 72 hours after delivery and include clear photos of:
• The product
• The packaging
• The shipping label
Our support team will review the issue and arrange a replacement or appropriate solution when necessary.
Lost Packages
If the shipping carrier confirms that a package has been lost during transit, we will investigate the issue and arrange a replacement after verification.
Contact Information
If you have any questions regarding shipping, delivery, or order tracking, please contact us:
Email: [service@vyrelthic.com](mailto:service@vyrelthic.com)
Thank you for choosing Vyrelthic™. We are committed to delivering quality basketball products safely and efficiently to support your active lifestyle.